Burst Pipe: What to Do Before the Plumber Arrives
Simple steps to limit damage from a burst pipe or split hose in your Hampton Park home.
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- Hampton Park locals
- Licensed and insured
- Fixed price first
- 7-day emergency help
1. Turn off the water
Go to the meter, usually in the front garden near the footpath, and turn the stopcock clockwise. If the leak is from a flexible hose under a sink or toilet, the small isolation valve on the wall may stop it.
2. Make it safe
If water is near power points, lights or the switchboard, turn off the power at the main switch. Do not touch wet electrical fittings.
3. Turn off the hot water
Set a gas unit to pilot or off, or switch off an electric unit's circuit.
4. Limit the damage
Move furniture, rugs and electronics, mop up water and put buckets under drips. Take photos for insurance.
5. Call a plumber
Call 03 7075 3463 and tell us what happened. If water is coming from the meter or the street, call South East Water. Afterwards, dry out the area quickly with fans and open windows to limit mould and damage to timber floors. Keep the receipts for any clean-up costs.
Hampton Park soil and pipes
Hampton Park sits on heavy grey clay over sandier ground towards Lyndhurst, and that clay swells in a wet winter and shrinks and cracks in a dry summer. The older homes west of Hallam Road were mostly connected with earthenware sewer pipe in short lengths, and every joint is a place for roots to get in once the ground moves. Galvanised steel water pipe from the same era rusts from the inside, narrowing the bore and eventually leaking. On the newer estates, PVC drains are tougher, but trenches that were not compacted properly can settle and leave dips that hold grease and paper. We use a drain camera and pressure testing to see what is actually happening rather than guessing.
Related services
- Emergency plumbing
- Blocked drains
- Hot water repairs
- Gas fitting
- Hot water replacement
- Solar and heat pump
- Leaking taps
- Burst pipes
- Toilets
- Leak detection
- Sewer and relining
- Stormwater
- Gutters and roofing
- Bathrooms
- Kitchens and laundries
- Pressure and backflow
More guides
Questions on this topic
Should I open the taps after turning off the water?
Opening a cold tap at the lowest point drains the remaining water from the pipes and reduces leaking.
Will my insurance cover it?
Many policies cover sudden water damage but not the pipe repair. Check your policy.
Why Hampton Park homes choose us
We know the 3976 housing
Brick veneer from the 1980s and 1990s, older homes near the original centre and newer streets to the east: we work on all of them every week.
Straight answers
We tell you what is wrong, what it takes to fix and whether it can wait. No upselling.
Fixed price, agreed first
You see the price before work starts. Larger jobs get a free written quote.
Clean and careful
Boot covers, drop sheets and a tidy finish. We test the work with you before we leave.
Get a free quote
Tell us what is happening and a licensed Hampton Park plumber will call you back.
How quoting works
Ring 03 7075 3463 or send the form with a short note, and a photo if you have one. A licensed plumber calls you back, asks a few questions and books a time. On site they find the cause, talk you through your options and give you a fixed price. Nothing starts until you say yes, and larger jobs get a free written quote you can take away.
Need a plumber in Hampton Park?
Hampton Park, Lynbrook, Lyndhurst, Narre Warren South and nearby. No rates online: the plumber finds the fault, then gives you a fixed price.